Too many tools, too much time
Jira tracks start and end dates — not the messy middle of a designer's week. And nothing we already had solved the week-by-week status problem.
Reporting on a designer's work is the least fun part of a design manager's week, but at a company the size of AXS, cross-team visibility matters. Jira and other project management tools track a start and end date, but leave out the messy middle—the fun exploratory part—and they do a thousand things we don't need. This is a designer's week: One project pauses, another gets blocked, a third just came out of user research that upended a core assumption. It's messy by nature.
To manage that process, we were juggling a spreadsheet shared with product for start and target end dates, a Slack kanban board with no memory of last week's status, and a standing meeting or email to keep product peers in the loop. On top of that, an ops team collected monthly work allocations across every team for financial reporting.
Too many tools, too much time. And nothing the company already had licenses for solved the week-by-week status problem. A good tool probably exists somewhere, but getting it approved takes weeks, and the cost is hard to justify for a problem this specific.
