Too many tools, too much time
Jira tracks start and end dates, not the messy middle of a designer's week. Nothing we already had solved week-by-week status.
Reporting on design work is the least fun part of a manager's week, but at a company the size of AXS, cross-team visibility matters. In a designer's week, one project pauses, another gets blocked, and a third comes out of user research with a core assumption upended. Jira and similar tools skip that middle, and do a thousand things we don't need.
So we juggled a spreadsheet shared with product, a Slack kanban board with no memory of last week, and a standing meeting or email to keep product peers in the loop. Ops also collected monthly work allocations from every team for financial reporting.
A good tool probably exists somewhere, but approval takes weeks, and the cost is hard to justify for a problem this specific.
