Licenses alone don't unlock AI — context does
Rolling out AI meant more than handing out seats. The real unlock was context — and our best context was sitting unused in forgotten docs and decks.
When we rolled out AI at AXS, I didn't want to hand out licenses and hope for productivity. My team's experience with AI varied, and I knew the power came from giving AI context, not from teaching prompt engineering.
And every team already had that context: docs and decks. The ones we pour time into making, presenting, and circulating, only to forget a week later. New team members got a wall of information on day one and forgot most of it by week two.
Finding a doc meant tracking down whoever had the link and waiting, sometimes for days. Then came the real work: reading it, finding the part that applied, and interpreting it.
