As one of AXS's leading AI experts, I saw that company-wide AI goals are pointless if most people feel they don't understand AI. So I led two company-wide "Intro to AI" workshops, including an intro to building agents, that reached hundreds of employees. Overnight, teams were using AI in more strategic and effective ways.
AIEducationLeadership
Problem
The company had AI access, but not AI fluency.
Employees got tools like ChatGPT and a company goal to find efficiency through AI, but not the foundation to use them confidently or responsibly on real work.
As one of the vocal leaders pushing for AI access, I ran Q&As to gauge my team's skills and get them ready. Once we had access, I started a monthly lunch-and-learn, built GPTs for their workflows, tracked adoption, and talked through responsible use.
But talking to other employees, I learned no other leaders were helping their teams understand or adopt AI.
!
Access without education creates anxiety, not adoption.
Discovery
I learned that without open discussion, employees didn't know where to begin, or used it in secret.
Before designing any training, I talked with teams across the company about their skill levels, fears, and the use cases they cared about.
The gap wasn't technical. It was conceptual: what AI is, what it isn't, and how it fits into work people already do.
I also found champions in each function to model practical use and help peers past the blank page.
Experimentation
Every discussion fed the content for the workshop.
I also partnered with the CTO to understand the company's AI goals, which included agentic workflows.
It took me months to get comfortable with agents, but I wanted to get people there in an hour.
So I demystified AI in plain language: comparing tools, how AI works, why it hallucinates, and how to reduce it, all with examples people could relate to. Low-stakes tasks helped people build confidence fast.
Solution
Two company-wide AI upskilling workshops.
In April and May of 2026, I delivered two 90-minute Intro to AI workshops to our international staff — from executives to entry-level.
Engineering
the deck is out of this world amazing! You've taken a complex and rapidly evolving space and spoken about it so clearly.
Program Management
Hey! I wanted to reach out to appreciate the overview of AI at AXS you gave recently - [My manager] shared the decks with me and it's really straightforward and useful guide. I think with some practice and set up it could really enhance some work I do
Client Services
Something fun I worked on after attending the AI training was creating a GPT to support the pre-validation process for the event builds we create for our full-service clients.
Executive Leadership
You did an excellent job today. Thanks so much for leaning in and pulling people along with you.
Marketing
Finally got the chance to watch Part 1 of your AI training and wow! Really well done!! I know this took a lot of time and appreciate you taking the lead on helping the business grow in this area.
Engineering
the deck is out of this world amazing! You've taken a complex and rapidly evolving space and spoken about it so clearly.
Each slide built on the last, around one repeated theme: "AI is only as good as the context and constraints you give it, and you're accountable for the output."
The recordings became the crash course employees send each other.
An employee started an "AI Show And Tell" Slack channel, where people across the company share the GPTs and agents they've built to streamline their work.
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What I took from this: Org-wide AI adoption doesn't come from mandates. It comes from meeting people where they are and giving them the language, examples, and confidence to start.
*I'm a die-hard fan of em dashes — both visually, and as a form of written communication. All em dash placements are my own.
